CleanDeposit

Terms of Use

Last updated: 2025-08-13

1. Overview

These Terms of Use (“Terms”) govern your access to and use of the websites, apps, and services provided by CleanDeposit Inc. (“CleanDeposit,” “we,” “us,” “our”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

CleanDeposit is a renter-first product that helps tenants document property condition, understand timelines, and prepare notices and demand letters related to security deposits. CleanDeposit is not a law firm and does not provide legal advice. Availability and features may vary by location. The Service is focused on the United States and Canada and will roll out by regions over time.

Beta Notice. The Service may be offered as a limited or beta program. Features can change, be suspended, or be discontinued at any time. We may limit access by geography, demand, or operational factors.

2. Eligibility & Account

  • You must be at least 18 years old (or the age of majority in your jurisdiction).
  • You are responsible for the accuracy of information you provide and for safeguarding your account.
  • You will comply with applicable laws, including tenant-landlord, privacy, and recording-consent rules in your jurisdiction.

3. Acceptable Use

When using the Service, you agree not to:

  • Commit unlawful, fraudulent, deceptive, or abusive acts.
  • Infringe others’ rights (IP, privacy, publicity) or upload content you lack rights to use.
  • Interfere with the Service or attempt to bypass security or access controls.
  • Transmit malware, spam, harmful code, or scrape/harvest data without permission.
  • Use the Service to provide legal advice or represent it as legal representation.

4. Subscriptions & Billing

Certain features may require payment (e.g., subscriptions or fixed-term plans such as “Fast-Track”). Prices, inclusions, and billing cycles appear at checkout and on our Pricing page and may change from time to time.

  • Payments are processed by a third-party provider (the “Payment Processor”). (TBD)
  • You authorize us and the Payment Processor to charge your payment method for the amounts and frequency shown at checkout. Taxes may apply.
  • Unless otherwise stated, subscriptions renew automatically until canceled. You can cancel renewal at any time; access continues through the current paid period.
  • Refunds: unless required by law or explicitly stated otherwise, fees are non-refundable. This does not affect any statutory rights you may have.

5. Marketplace Inspectors & Third Parties

The Service may list independent inspectors or other third-party providers. They are independent contractors, not our employees or agents. We do not control, supervise, or guarantee their work and are not responsible for third- party acts, omissions, or outcomes. Any engagement is solely between you and the provider and subject to the provider’s terms and pricing. Availability varies by city.

6. Evidence, Storage & Provenance

You own the content you upload (photos, videos, documents). You grant CleanDeposit a limited, non-exclusive, worldwide, royalty-free license to host, process, display, and use that content solely to operate and improve the Service, including integrity features (e.g., hashing, timestamps, logs, and WORM/immutability where applicable).

Integrity features (e.g., SHA-256 hashes, timestamps, WORM/immutability, logs) are technical signals that may support evidentiary clarity but do not guarantee legal admissibility or any outcome. Courts and tribunals decide whether to accept and how to weigh your materials. We are not a “custodian of records” service and do not provide sworn affidavits or legal representation.

CleanDeposit provides tools, templates, and organizational features. We do not provide legal advice, and using the Service does not create an attorney-client relationship. Consult a licensed attorney or your tenancy authority for legal advice.

8. Intellectual Property

  • CleanDeposit owns all rights in the Service (software, UI, trademarks, branding), excluding your content and third-party materials.
  • You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.
  • If you provide feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without obligation.

8.1. Your Content & Model Training

You retain ownership of your uploads. In addition to the operational license above, you grant CleanDeposit a limited license to use your content to train and improve our internal machine-learning models (including LLMs) aimed at detecting damage, identifying items/furniture and their condition, and describing premises — strictly to enhance the Service. We do not sell your personal data and do not share your content with third parties for their independent use. We may use subprocessors solely to provide the Service under our instructions and data-protection terms.

If you prefer to opt out of model training on your content, contact us at CleanDeposit@gmail.com with subject “Model Training Opt-Out”. Operational processing (hosting, hashing, integrity logs) will still occur to provide the Service.

9. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the Service, you agree to the Privacy Policy. We do not sell personal data. The Service may store or process data in Canada and/or the United States.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEANDEPOSIT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTCOMES (SUCH AS A SECURITY DEPOSIT REFUND) WILL OCCUR.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEANDEPOSIT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. TO THE EXTENT NOT PROHIBITED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

12. Indemnification

You agree to defend, indemnify, and hold harmless CleanDeposit from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms or law.

13. Termination

We may suspend or terminate access at any time, including for violations of these Terms. You may stop using the Service at any time. Sections that by nature should survive (e.g., IP, Disclaimers, Limitation of Liability, Indemnification, Governing Law) will survive termination.

14. Changes to Terms

We may update these Terms periodically. If changes are material, we will provide notice (e.g., via the Service or email). Updated Terms become effective upon posting unless stated otherwise. Continued use constitutes acceptance.

15. Governing Law & Disputes

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the courts in the Province of Alberta, Canada, unless a different process is required by applicable law.

If you are a resident of a jurisdiction with non-waivable consumer rights or specific dispute rules (e.g., Quebec), those rules apply to the extent required by law.

16. Contact

Questions about these Terms? Contact us at CleanDeposit@gmail.com.